物流公司招聘Transport Coordinator

Wiseway Logistics is a fast-growing global freight forwarding company (ASX listed) with offices in all major capital cities in Australia, and international branches in USA, New Zealand, Singapore, and China. We have provided years of logistics services including export and import services as well as transportation and warehouse solutions to our large client base. The opportunity now arises for a proactive Logistics and Transport Coordinator to join our Sydney team in Chipping Norton. In this role, you will be playing a crucial role in ensuring the smooth and efficient coordination of various aspects of transportation. Comprehensive training will be provided to equip the selected candidate with the necessary skills and knowledge to excel in this role. Wiseway Logistics 是一家快速发展的全球货运代理公司（ASX 上市），在澳大利亚所有主要首都城市设有办事处，并在美国、新西兰、新加坡和中国设有国际分支机构。我们多年来一直为庞大的客户群提供物流服务，包括出口和进口服务以及运输和仓储解决方案。 现在，我们有意愿招募一位积极主动的物流和运输协调员加入我们悉尼团队。在这个职位上，您将在确保运输各个方面的顺利和高效协调方面发挥关键作用。我们将提供全面的培训，使选定的候选人具备胜任这一职位所需的技能和知识。

You will be responsible for:

Transport Coordination & allocation – managing workload and fleet, assisting with scheduling rosters for drivers.
Handling and arranging transport for export, import, interstate freight and client pick-up and deliveries.
Communicating with suppliers, partners, and customers to convey shipment details, address any customer concerns, and provide updates on transportation status.
Providing excellent customer services through prompt addressing of customer inquiries, concerns, and transport related requests.
Maintain accurate and up-to-date records for driver schedules and timesheets, worksheets, documentations, and delivery times.
Complete all required documentation in a timely manner and in accordance with Company policy and ensuring accuracy with various compliance obligations.
Follow procedures and communicate effectively with internal and external team.
Co-coordinating and working closely with cross-functional teams, including warehouse, imports and exports teams, to ensure seamless coordination.
Ad-hoc tasks as required by management.
Skills & Experience needed for this role:

Minimum 1-2 years in a similar role will be highly regarded
Freight/transport/logistics experience and knowledge preferred but not required
Proficiency to communicate in English and Mandarin (Preferred)
Good communication and organization skills
Demonstrated ability to solve operational and transport problems
Strong customer service skills
Good time management and attention to detail
Ability to work in a fast-paced environment, multitask, and adapt to changing priorities
Willingness to learn and adapt to new processes and technologies
A Bachelor’s degree is highly regarded

您将负责：

运输协调和分配 - 管理工作量和车队，协助安排司机排班。

处理和安排出口、进口、州际货运和客户提货和送货的运输。
与供应商、合作伙伴和客户沟通，传达装运详情，解决客户疑虑，并提供运输状态更新。
通过及时处理客户查询、疑虑和运输相关请求，提供优质客户服务。
保持司机时间表和时间表、工作表、文件和交货时间的准确和最新记录。
及时完成所有必需文件，并遵守公司政策，确保准确履行各种合规义务。
遵守程序并与内部和外部团队进行有效沟通。
与跨职能团队（包括仓库、进口和出口团队）协调并密切合作，以确保无缝协调。
管理层要求的临时任务。
此职位所需的技能和经验：

至少 1-2 年类似职位经验者优先考虑
优先考虑货运/运输/物流经验和知识，但不是必需的
熟练使用英语和普通话
良好的沟通和组织能力
表现出解决运营和运输问题的能力
强大的客户服务技能
良好的时间管理能力和对细节的关注
能够在快节奏的环境中工作，多任务处理，并适应不断变化的优先事项
愿意学习和适应新流程和技术
学士学位优先考虑

注：工作日5点以后及周末请发短信询问。